Shipping & Delivery Information
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are processed for dispatch within 24 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Real Men Stuff charges a flat shipping rate of $0.00 which is already included in all our product prices.
- We ship items through China Post's worldwide shipping service to customers all around the globe. After processing and leaving the warehouse, items usually take between 10 and 30 days to arrive at their destination but can take longer from time to time.
- The maximum total estimated shipping time after processing an order is 30 days, this is with exception for customers residing in South Africa (See special note for customers buying from South Africa below).
- Real Men Stuff always provides their customers with a Tracking Number for their order(s). Our customer's satisfaction always comes first.
Refunds and Returns Policy:
We at Real Men Stuff take great pride in the products that we sell and we want you to have great pride in the item that you purchased. If you are not happy with your purchase, please feel free to return it within 30 days of receipt. Please read below for return instructions and requirements.
- Order must have been received within 30 days
- Item must be unworn, in good condition and original tags must be attached – Missing tags will indicate that the item has been worn and will not be accepted
- Shipping charges are the responsibility of the buyer unless an error was made in shipping. Shipping fees will not be refunded
- We recommend insuring any orders that are sent back. We are not responsible for returns that are damaged or lost in shipping
- Returned orders that received free shipping will be charged a $9.95 restocking fee.
- Once the item is received back, please allow 4 to 5 business days for the return to be processed
- Refunds will be issued to the credit card that was used to place the order
- We are happy to accept returns on gifts as well, but the recipient will either receive store credit or we will issue a refund back to the purchaser’s credit card. We do not issue cash or check refunds
- As a courtesy to our holiday shoppers, we will allow returns or exchanges for orders that were purchased between November 15th and December 25th until January 25th. Due to extra volume during that time, please allow extra time for the return/exchange to be processed.
- No refunds will be issued after we have processed your order when shipping time stipulated above has not elapsed.
- Please note that the total delivery time on items purchased from Real Men Stuff for customers residing in South Africa may take more than 30 days due to delays caused at customs.